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Privacy Policy

Last updated: 18.05.2025
 

At Happy Stoat Limited, we care about your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and share your information when you use our website (happystoat.com), make a purchase, or subscribe to our newsletter.
 

1. Who We Are
 

This website is operated by Happy Stoat Limited, a company registered in England and Wales (Company No. 16119394) with our registered office at:

C/O Eaccounts Limited, Ground Floor, Cardigan House, Enterprise Park, Castle Court, Swansea, United Kingdom, SA7 9LA.

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at: yana@happystoat.com
 

2. What Data We Collect
 

We may collect and process the following personal data:
 

  • Identity and Contact Data: name, email address, billing/shipping address.

  • Transaction Data: order details, payment method (note: we do not store full card information).

  • Technical Data: IP address, browser type, device information.

  • Marketing Preferences: if you opt in to receive updates from us.
     

We collect this data when:
 

  • You place an order;

  • You subscribe to our newsletter;

  • You contact us via the website;

  • You browse the site (via cookies and analytics).

     

3. How We Use Your Data
 

We use your personal data to:
 

  • Process and deliver your orders;

  • Send you service-related communications (e.g., order confirmations, delivery updates);

  • Send newsletters and offers (if you’ve opted in);

  • Improve our website and services through analytics;

  • Respond to your enquiries or requests.
     

We will only use your data when we have a lawful basis to do so, such as:
 

  • Fulfilling a contract (your purchase);

  • Your consent (e.g., marketing emails);

  • Legal obligations (e.g., record-keeping for tax purposes);

  • Legitimate interests (e.g., to improve customer experience).

     

4. Marketing and Newsletter Communications
 

We will only send you marketing emails if you explicitly opt in. You can unsubscribe at any time by:
 

  • Clicking the "unsubscribe" link in any email, or

  • Contacting us directly at yana@happystoat.com
     

We use MailerLite to manage our newsletters. Your name and email address will be securely stored in our MailerLite account for this purpose.
 

5. Cookies and Tracking
 

Our website uses cookies to:
 

  • Enable core site functionality;

  • Understand user behavior through Wix Analytics;

  • Support basic performance and security.
     

We may use marketing or tracking cookies in the future (e.g., for advertising). If so, we will update this policy and our cookie banner accordingly.

You can manage or delete cookies in your browser settings at any time.
 

6. Data Sharing and Storage
 

We do not sell or rent your data.
 

Your information is stored securely using our website provider (Wix) and newsletter tool (MailerLite), which both adhere to data protection standards. At present, we do not knowingly transfer your data outside the UK.
 

If we begin working with third-party services for order fulfilment or marketing in the future, we will ensure they meet GDPR requirements and update this policy accordingly.
 

7. How Long We Keep Your Data
 

We retain your personal data only as long as necessary:
 

  • To fulfil your orders;

  • To comply with legal and tax obligations;

  • To manage your preferences and communication history.
     

Typically, this means data is retained for up to 6 years, unless you request deletion sooner and no legal retention requirements apply.
 

8. Your Rights
 

Under the UK GDPR, you have the right to:
 

  • Access the personal data we hold about you;

  • Correct or update inaccurate information;

  • Request deletion of your data (where we have no legal reason to retain it);

  • Withdraw consent for marketing;

  • Object to or restrict processing in certain circumstances.
     

To exercise any of these rights, contact us at yana@happystoat.com
 

9. Changes to This Policy
 

We may update this Privacy Policy from time to time. Any significant changes will be communicated on our website or via email if applicable.
 

Please check this page periodically for the latest version.

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